From looms to logic: reskilling for the AI-augmented future
When the first garment-making machines appeared during the Industrial Revolution, panic spread fast. Seamstresses feared for their livelihoods. Society braced for mass unemployment. But that’s not what happened!Instead, people adapted. They learned new skills. They moved up the value chain: from stitching to designing, pattern-cutting, and quality creation. Productivity rose. Wages grew. Disposable income expanded. […]
Trust by Design: Balancing Innovation, Security, and Human Connection in Banking
The banking business has always been built on one thing: trust. So before introducing any new AI system, every institution should ask: “Can this technology build trust, or will it erode it?” Innovation in customer experience must never come at the cost of security or privacy. Instead, these should be the pillars of innovation. The […]
One Spaghetto at a time: Legacy Systems Don’t Have to Be Legacy Thinking
Every tech revolution comes with a familiar trap: the “Wait and See” approach. In the world of Agentic AI, that’s a dangerous strategy. Because this technology has no speed limit. Those who hesitate will be left behind, watching competitors disappear into the distance. On the other hand, “rip and replace” isn’t the answer either. It’s […]
Autonomous AI: What Banks can learn from Manufacturers
From Human in the Loop to Trust in the System: Building Governance for Autonomous AI in Finance.
How does Agentic AI in Financial Services relate to: “You might also like these shoes.”
“You might also like these shoes.” That simple suggestion changed everything. As I clicked “add to cart” for the third time, I realized I’d just spent 40% more than planned – and felt grateful for it. Retail mastered something banking still struggles with: making customers feel understood, not sold to. The Retail Revolution Financial Services […]
Rethinking Compliance and Risk: The Agentic AI Shift in Financial Services
Compliance. Regulation. Operational risk.
For decades, these have defined the boundaries of innovation in the financial sector, until now.